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Why Can't I Download Microsoft Office 365 On My Mac

 
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Important note for Office 365 subscriptions: After September 22, 2016, Office 2011 for Mac is no longer available for installation with an Office 365 subscription. This doesn't affect one-time purchases of Office for Mac 2011 such as, Office Home and Student, Office Home and Business, or Office Professional. To install the desktop version of Office from office.com, you need an Office 365 subscription, or a non-subscription version such as Office 2016 or Office 2013. If you don't have one of these newer version of Office, you can buy Office now or start a one month free trial of Office 365. Sep 02, 2015  To install this update. Office 365 Commercial customers can get the new Outlook for Mac by accessing their Office 365 Portal, (Gear icon Office 365 Settings Software Outlook for Mac icon) or visiting the Software page; Office 365 consumer subscribers can get the new Outlook for Mac by going to their My Account page.; For people who already have Office for Mac 2011 and Outlook for Mac.

Note: This article applies only to Office 365 operated by 21Vianet in China.

Ready to install Office 2016 for Mac for Office 365? This article tells you how.

Requirements

To use Office for Mac 2016, you must have:

Office

  • Mac OS X 10.10 or later

  • One of the following subscriptions:

    • Office 365 Enterprise E3

    • Office 365 Business

    • Office 365 Business Premium

    • Office 365 ProPlus

    • Office 365 ProPlus for Students

    • Office 365 ProPlus for Faculty

    • Office 365 Midsize Business

    • Office 365 Small Business Premium

Note: Office 2016 for Mac for Office 365 operated by 21Vianet is not offered through the Apple store.

Download and install Office 2016 for Mac

  1. From your Mac, sign in to Office 365 operated by 21Vianet with your work or school account.

  2. Go to Settings > Office 365 Settings > Software.

  3. On the Software page, under Install Office 2016 for Mac, select Install to begin downloading the installer package.

  4. Once the download has completed, open Finder, go to Downloads, and double-click Microsoft_Office_2016_Installer.pkg.

  5. On the first installation screen, select Continue to begin the installation process.

  6. Enter your Mac login password to complete the installation.

Why Can't I Download Microsoft Office 365 On My Mac Free

Why Can

After Office 2016 for Mac is installed, Word 2016 for Mac opens so you can activate Office and confirm your subscription. You should only have to do this once.

  1. Review the Word 2016 for Mac What's New screen, and then select Get started.

  2. On the Sign in to Activate Office screen, select Sign In, and then enter your work or school account.

  3. After you sign in, you may see an alert asking for permission to access the Microsoft identity stored in your keychain. Select Allow or Always Allow to continue.

  4. On the next screen, choose an appearance for your Office installation, select Continue, and then select the Start Using Word button to open the app and complete the Office 2016 for Mac activation.

Need help?

If you can't complete the install after going through these steps, contact the 21Vianet support team.

Today, Office 365 is available for the first time on the Mac App Store, making it easier than ever for Mac users to download Word, Outlook, Excel, PowerPoint, OneNote and the whole suite of Microsoft’s popular apps. Users can also purchase a subscription for Office 365 from within the apps, so they can get up and running instantly.
Office 365 for Mac has been designed specifically to support features that are unique to the Mac experience — features like Dark Mode and Continuity Camera in macOS, as well as the MacBook Pro Touch Bar and the Mac’s industry-leading Trackpad.
“We are excited to welcome Microsoft Office 365 to the all new Mac App Store in macOS Mojave,” said Phil Schiller, Apple’s senior vice president of Worldwide Marketing. “Apple and Microsoft have worked together to bring great Office productivity to Mac users from the very beginning. Now, with Office 365 on the Mac App Store, it's easier than ever to get the latest and best version of Office 365 for Mac, iPad and iPhone.”
“We are excited to announce that today Office 365 is arriving in the Mac App Store,” said Jared Spataro, corporate vice president at Microsoft. “We have worked closely with Apple to provide Mac users with the very best productivity experience — one that offers everything they know and love about Office through an experience uniquely designed for the Mac.”
In business, as at home, employees want access to the best devices and apps to do their work. With Office 365 on the Mac App Store, these apps can now be easily distributed to employees using Apple Business Manager, a central dashboard where IT can deploy devices, apps and licenses. Now IT can quickly enable employees to get to work with their favorite Office tools across Mac, iPad and iPhone, with great new features designed specifically for Apple devices.

About the Mac App Store

Why Can't I Download Microsoft Office 365 On My Mac Download

The Mac App Store is the single largest catalog of Mac apps in the world. Newly redesigned this past year, the Mac App Store features a new look and rich editorial content for a more enjoyable experience when finding great, new apps for the Mac. Like the iOS App Store, the new Mac App Store celebrates apps, games, businesses and developers with an all-new Discover tab featuring compelling stories, in-depth interviews, helpful tips, collections of must-have apps and more. Users can also explore new Create, Work, Play and Develop tabs to find the perfect app for a specific project or purpose — from music, video and photography apps to business utilities and games.

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