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Microsoft Word Problem Mac

 

Sep 01, 2015  How to Download Microsoft Word for Mac. Microsoft Word is a widely-used word processing program, used most frequently on PCs. Fortunately, you can also download Microsoft Word for your Mac. There are two basic methods, each relatively. Click Addins, and then click Export on the File menu. Name the file WdaddinHKCU.reg, and then save the file to the desktop. On the Edit menu, click Delete, and then click Yes. Locate the following registry subkey: HKEYLOCALMACHINE Software Microsoft Office Word Addins Click Addins. Apr 16, 2018 Method 1 - Reset Word for Mac preferences. Quit all programs. On the Go menu, click Home Library. If you have OS X 10.7 (Lion) or above, click Go, hold down the OPTION key and choose Library. Open the Preferences folder and drag com.microsoft.Word.plist to the desktop. If you can't find the.

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Shop for microsoft office mac at Best Buy. Find low everyday prices and buy online for delivery or in-store pick-up. Microsoft Word with an Office 365 subscription is the latest version of Word. Previous versions include Word 2016, Word 2013, Word 2010, Word 2007, and Word 2003. When you start Microsoft Word for Mac, or when you try to open a new document, you experience one of the following conditions: The program closes unexpectedly. Error message: The application Microsoft Word quit unexpectedly. Mac OS X and other applications are not affected. Click relaunch to. Start the Notes app on your Mac, open an existing note or create a new note with some sample text, then click File Print and see if it will print. If it prints successfully from Notes that tell us that you have a problem with your installation of Microsoft Office.

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Note

If you experience specific issues when you use Word, visit the Word help center to search for information about your issue.

Summary

This article describes how to troubleshoot problems that may occur when you start or use Microsoft Word. Use the following methods in the order in which they are presented. If you try one of these methods and it does not help, go to the next method.

Resolution

Verify or install the latest updates

You might have to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can frequently correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Microsoft Office updates, see Update Office and your computer with Microsoft Update.

For list of the latest Office updates, see Office Updates. If your issue is not resolved after you install the latest Windows and Office updates, go to method 2.

It's a good idea to make sure that your computer has the latest updates installed for Windows. Updates often fix software problems. Before you use any of the following methods, try first to install updates. After you install the updates, restart your computer, and then start Word.

Troubleshoot problems that occur when you start Word

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

Method 1: Insert your document into another file

The final paragraph mark in a Word document contains information about the document. If the document is damaged, you may be able to retrieve the text of the document if you can omit this final paragraph mark.

To access a document but leave its final paragraph mark behind, follow these steps:

  1. On the File menu, click New and then click Blank Document.
  2. On the Insert tab, click Object in the Text group, and then click Text from File.
  3. Select the file that you want to open and insert, and then click Insert.

Method 2: Start Word by using the /a switch

The /a switch is a troubleshooting tool that is used to determine where a problem may exist in Word. The /a switch prevents add-ins and global templates from being loaded automatically. The /a switch also locks the settings files to prevent it from being read or modified. To start Word by using the /a switch, follow these steps:

  1. Type Run in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
  2. In the **Run **dialog box, type winword /a, and then press Enter.

For more information about the /a switch, go to the following article in the Microsoft Knowledge Base:

826857 Description of the '/a' startup switch in Word

If the problem does not occur when you start Word by using the /a switch, try the next method to determine the source of the problem.

Method 3: Delete the Word Data registry subkey

Most of the frequently used options in Word are stored in the Word Data registry subkey. A common troubleshooting step is to delete the Word Data registry subkey. When you restart Word, the program rebuilds the Word Data registry key by using the default settings.

Note When you delete the Word Data registry subkey, Word resets several options to their default settings. For example, Word resets the 'most recently used file' list on the File menu. Also, Word resets many settings that you customize in the Options dialog box.

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

To delete the Word Data registry subkey, follow these steps:

  1. Exit all Office programs.

  2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. Locate the following registry subkey, as appropriate for the version of Word that you are using:

    Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordData

    Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordData

    Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordData

    Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordData

    Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordData

  4. Click Data, and then click Export on the File menu.

  5. Name the file Wddata.reg, and then save the file to the desktop.

  6. On the Edit menu, click Delete, and then click Yes.

  7. Exit Registry Editor.

  8. Start Word.

If Word starts and works correctly, you have resolved the problem (a damaged Word Data registry key). You may now have to change several settings to restore your favorite options in Word.

If the problem is not resolved, restore the original Word Data registry subkey, and then try the next method.

Restore the original Word Data registry key

To restore the original Word Data registry subkey, follow these steps:

  1. Exit all Office programs.
  2. Double-click the Wddata.reg icon on the desktop.
  3. Click Yes, and then click OK.
    If restoring the Word Data registry subkey doesn't work, go to the next procedure.

Method 4: Delete the Word Options registry key

The Word Options registry key stores options that you can set in Word. These settings are divided into default and optional groups. Default settings are created during the program setup. Optional settings are not created during setup. You can change both the default and optional settings in Word.

To delete the Word Options registry key, follow these steps:

  1. Exit all Office programs.

  2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. Locate the following registry subkey, as appropriate for the version of Word that you are running:

    Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordOptions

    Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordOptions

    Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordOptions

    Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordOptions

    Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordOptions

  4. Click Options, and then click Export on the File menu.

  5. Name the file Wddata.reg, and then save the file to the desktop.

  6. On the Edit menu, click Delete, and then click Yes.

  7. Exit Registry Editor.

  8. Start Word.

If Word starts and works correctly, you have resolved the problem (a damaged Word Options registry key). You may now have to change several settings to restore your favorite options in Word.

Word

If the problem is not resolved, restore the original Word Options registry key, and then try the next method.

To restore the original Word Options registry key

To restore the original Word Options registry key, follow these steps:

  1. Exit all Office programs.
  2. Double-click the Wdoptn.reg icon on the desktop.
  3. Click Yes, and then click OK.

Method 5: Replace the Normal.dot or Normal.dotm global template file

You can prevent formatting, AutoText, and macros that are stored in the global template file from affecting the behavior of Word and any documents that you open. To do this, replace the global template file.

Important

This method includes renaming the global template file so that Word does not find it as expected when it restarts. This forces Word to re-create the global template file. By doing this, you save the original file in case you have to restore it. Be aware that when you rename the global template file, several settings are reset to their defaults, including custom styles, custom toolbars, macros, and AutoText entries. Therefore, we strongly recommend that you save the global template file and do not delete it.

Additional note In certain situations, you may have more than one global template file. For example, this occurs if multiple versions of Word are running on the same computer, or if several workstation installations exist on the same computer. In these situations, make sure that you rename each global template file so that it clearly reflects the appropriate Word installation.

To rename the global template file, follow these steps:

  1. Exit all Office programs.

  2. Type cmd in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. At the command prompt, type the following command, as appropriate for the version of Word that you are running, and then press Enter:

    Word 2016, Word 2013, Word 2010, or Word 2007

    Word 2003

  4. At the command prompt, type exit, and then press Enter.

  5. Start Word.

If Word starts correctly, you have resolved the problem. In this case, the problem is a damaged global template file. Now, you may have to change several settings to restore your favorite options.

Note

The old global template file may contain customizations that can't be easily re-created. These customizations may include styles, macros, and AutoText entries. In this case, you may be able to copy the customizations from the old global template file to the new global template file by using the Organizer. For more information about how to use the Organizer to copy macros and styles, press F1 in Word to open Microsoft Word Help, type rename macros in the Search box, and then click Search to view the topic.

If the problem is not resolved, restore the original global template file, and then go to the next section.

Restore the original global template file

To restore the original global template file, follow these steps:

  1. Exit all Office programs.

  2. Type cmd in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. At the command prompt, type the following command, as appropriate for the version of Word that you are running, and then press Enter:

    Word 2016, Word 2013, Word 2010 and Word 2007

    Word 2003

  4. Type exit, and then press Enter.

  5. Start Word.

Method 6: Disable the Startup folder add-ins

When you start Word, Word automatically loads templates and add-ins that are located in the Startup folders. Conflicts or problems that affect an add-in can cause problems in Word. To determine whether an item in a Startup folder is causing the problem, temporarily disable the registry setting that points to these add-ins.

To do this, follow these steps:

  1. Exit all Office programs.

  2. Start Windows Explorer. Type windows ex in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. Type the following command in the address bar, as appropriate for the version of Word that you're running and its installation type, and then press Enter: Word 2016

    64-bit C2R installation:%programfiles%Microsoft Officerootoffice16Startup

    32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice16Startup

    64-bit MSI installation:%programfiles%Microsoft Officeoffice16Startup

    32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice16Startup

    Word 2013

    64-bit C2R installation:%programfiles%Microsoft Officerootoffice15Startup

    32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice15Startup

    64-bit MSI installation:%programfiles%Microsoft Officeoffice15Startup

    32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice15Startup

    Word 2010

    %programfiles%Microsoft OfficeOffice14Startup

    Word 2007

    %programfiles%Microsoft OfficeOffice12Startup

    Word 2003

    %programfiles%MicrosoftOfficeOffice11Startup

  4. Right-click one of the files that is contained in the folder, and then click Rename.

  5. After the file name, type .old, and then press Enter.

    Important

    Make a note of the original file name so that you can restore the file, if it is necessary.

  6. Start Word.

  7. If you can no longer reproduce the problem, you have found the specific add-in that causes the problem. If you must have the features that the add-in provides, contact the vendor of the add-in for an update.

    If the problem is not resolved, rename the add-in by using its original name, and then repeat steps 3 through 6 for each file in the Startup folder.

  8. If you can still reproduce the problem, type the following path in the address bar of Windows Explorer, and then click OK. For Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista

    %userprofile%AppDataRoamingMicrosoftWordStartup

    For Windows XP

    %userprofile%Application DataMicrosoftWordStartup

  9. Repeat steps 3 through 6 for each file in this Startup folder.

If the problem is not resolved after you disable the Startup folder add-ins, go to the next method.

Method 7: Delete the COM add-ins registry keys

You can install COM add-ins in any location. Programs that interact with Word install COM add-ins. To determine whether a COM add-in is causing the problem, temporarily disable the COM add-ins by deleting the registry keys for the COM add-ins.

To delete the COM add-ins registry keys, follow these steps:

  1. Exit all Office programs.
  2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
  3. Locate the following registry subkey: HKEY_CURRENT_USERSoftwareMicrosoftOfficeWordAddins
  4. Click Addins, and then click Export on the File menu.
  5. Name the file WdaddinHKCU.reg, and then save the file to the desktop.
  6. On the Edit menu, click Delete, and then click Yes.
  7. Locate the following registry subkey: HKEY_LOCAL_MACHINESoftwareMicrosoftOfficeWordAddins
  8. Click Addins, and then on the File menu, click Export.
  9. Name the file WdaddinHKLM.reg, and then save the file to the desktop.
  10. On the Edit menu, click Delete, and then click Yes.
  11. Exit Registry Editor.
  12. Start Word.
    If the problem is resolved, you have determined that a COM add-in program is causing the problem. Next, you must determine which COM add-in program is causing the problem.
Determine which COM add-in program is causing the problem

To determine which COM add-in program is causing the problem, follow these steps:

  1. Exit all Office programs.

  2. Double-click the Wdaddin.reg icon on your desktop.

  3. Click Yes, and then click OK.

  4. Use one of the following procedures, as appropriate for the version of Word that you are running:

    Word 2016, Word 2013, or Word 2010

    1. On the File menu, click Options.
    2. Click Add-Ins.
    3. In the Manage list, click COM Add-Ins, and then click Go.

    Note If an add-in is listed in the COM Add-Ins dialog box, clear the add-in check box. If more than one add-in is listed, clear only one add-in check box at a time. This procedure helps determine which add-in is causing the problem.
    4. Click OK to close the COM Add-Ins dialog box.
    5. On the File menu, click Exit.

    Word 2007

    1. Click the Microsoft Office Button, and then click Word options.

    2. Click Add-ins.

    3. In the Manage list, click COM Add-ins, and then click Go.

      If an add-in is listed in the COM Add-Ins dialog box, click to clear the add-in check box. If more than one add-in is listed, click to clear only one add-in check box at a time. This procedure helps determine which add-in is causing the problem.

    4. Click OK to close the COM Add-Ins dialog box.

    5. Click the Microsoft Office Button, and then click Exit Word.

    6. On the File menu, click Exit.

  5. Start Word.
    If the problem is resolved when you start Word, you have determined which COM add-in is causing the problem. If you must have the features that the add-in provides, you must determine which add-in includes those features so that you can contact the vendor for an update.

If the problem is not resolved when you start Word, repeat steps 4 and 5 for each COM add-in that's listed until you determine which add-in is causing the problem.

To restore the COM add-ins, repeat step 4, but select the check box for each COM add-in that you want to restore.

Method 8: Change the default printer

To change the default printer, follow these steps:

  1. Exit all Office programs.
  2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
  3. Right-click Microsoft XPS Document Writer, and then click Set as default printer.
  4. Start Word.
    If the problem is resolved after you start Word, you have determined that the printer is causing the problem. If this is the case, contact the vendor to see whether there is an update for the printer driver.

Microsoft Support options

If you can't resolve this problem, you can use Microsoft Support to search the Microsoft Knowledge Base and other technical resources for answers. You can also customize the site to control your search. To start your search, go to the Microsoft Support website.

Additional resources

Mac

If you experience specific issues when you use Word, go to the following websites to search for specific information about your program version:

Summary

You may encounter 'Microsoft Word has encountered a problem and needs to close' problem on your Windows PC or Mac when there is something wrong with user account profile, application conflict, Word crashes, etc. When the issue occurs, you can fix it through a few ways here. And a professional Word file recovery tool is recommended to restore deleted or lost Word document.

Workable SolutionsStep-by-step Troubleshooting
Fix 1. Solutions for Windows 10Open Windows Explorer > click 'Program Files' > 'Microsoft office' >'Office'. Right-click 'Winword.exe'..Full steps
Fix 2. Solutions for Mac
  • Run Repair Disk Permissions on Mac
  • Reset Word for Mac preferences
  • Create a new user account..Full steps

'Microsoft word has encountered a problem and needs to close. We are sorry for the inconvenience.'

The full error messages 'Microsoft Word has encountered a problem and needs to close' may occur when you open a document in Word 2003/2007/2010/2013/2016. When you see this on Windows PC or Mac, it suggests that something serious has happened, and you're no longer able to open the Word file properly!

The causes of this problem may be:

  • Word application crashes
  • Corruption of user account profile
  • Word compatibility
  • Corruption of Word preferences

So, how to fix such a Microsoft error without losing Word contents? Here, solutions to 'Microsoft Word has encountered a problem and needs to close' problem on Windows and Mac are both covered, try the methods to resolve it and open Word without showing a blank page. Besides, in the end, get to know powerful Word file recovery software in case you need it to recover deleted or lost Word document.

Read also how to fix Microsoft Word has stopped working.

Fix Microsoft Word Has Encountered a Problem and Needs to Close in Windows 10/8/7

There are 2 options available for users choose to proceed, which is 'Send Error Report' or 'Don't send'. Actually, neither options are effective in resolving the problem. Click either of the options, you'll be brought to safe mode. Sometimes entering into safe mode would revive Word, but most of the time it doesn't solve the problem. In this part, we will show you the step-by-step guide to completely remove the error and lets you open the Word document without shutdown.

  • Open Windows Explorer > click 'Program Files' > 'Microsoft office' >'Office'.
  • Find and right-click 'Winword.exe' > choose 'Properties'.
  • Click 'Compatibility' and press to clear all the check boxes and at last hit upon 'OK'.

Also Read a file error has occurred while saving Word.

Fix Microsoft Word Has Encountered a Problem and Needs to Close on Mac

You may see this error when start Microsoft Word for Mac 2011 or 2008. Altogether, you have 3 ways to rectify the problem and prevent Word closing.

Run Repair Disk Permissions

The 'Repair Disk Permissions' is available in 10.2 or later versions on Mac. You can use it to figure out reasons for the “Microsoft Word has encountered a problem and needs to close” on Mac error and fix it.

On the Go menu, please click 'Utilities' > 'Disk Utility' > choose the primary hard drive for your Mac > click 'First Aid' > 'Repair Disk Permissions'.

Once the scan is over, open Word again and check is the error occurs. If this method doesn't work, move to the next one.

Reset Word for Mac preferences

As said before, corrupted Word preferences are one of the main reasons for 'Word has encountered a problem'. So you can troubleshoot by resetting Word preferences.

  • Click 'Go' > 'Home' > 'Library'. (Click 'GO' > hold down the 'Option' key on keyboard > click 'Library' for OS X 10.7 or above versions)
  • Open the 'Preferences' folder and drag 'com.microsoft.Word.plist' to the desktop. If you can't find the file, in the Preferences look up for Microsoft folder, and drag com.microsoft.Word.prefs.plist to the desktop.
  • Now If you have Service Pack 2 installed, open 'Application Support' > 'Microsoft' > 'Microsoft'. Then, you can open a Word and check whether the error appears or not.

Or, try another alternative method.

  • Click 'Go' > 'Home' > 'Library'.
  • Open the 'Application Support' folder > 'Microsoft folder' > 'Office folder' > 'User Templates' folder.
  • Find the Normal.dotm file in the 'User Templates' folder, and drag it to the desktop.

Create a new user account

If the problem is caused by a corrupted user account, you can try to create a new user account to fix the issue.

  • In 'System Preferences', click 'Accounts'.
  • Click the Plus sign [ + ] in the lower left corner to open the new account window- Enter the word Test for the username and leave the password box blank. Click the 'Create Account' button. When you receive a warning, click 'OK'.

Good luck if the at least one method works, otherwise you got no choice but to remove or reinstall Office for Mac.

Bonus Tip: How to Recover Deleted/Lost Word Document on Windows and Mac

Word document loss happens from time to time due to accidental deletion, hard drive formatting, virus attack, application crashes, etc. It is a disaster to deleted a Word file that you have been working for a very long time. If you have this problem on a regular basis, don’t worry anymore, now, you have EaseUS data recovery software to help you. With this tool, it will be quite easy for you to recover the lost document, photos, audios, videos, email, and other 200+ files from HDD, SSD, USB flash drive, Pen drive, CF/SD card, etc on Windows and Mac computer.

EaseUS Data Recovery is famous for its powerful capability for hard drive formatting recovery, RAW partition recovery, lost partition recovery, virus attack recovery, recycle bin emptied data recovery, and so on. Now, follow the tutorial below to recover Word document within three steps.

Step 1. Choose the Word file location.

Microsoft Word Macro Error

Do you know where you lost Word files? Choose the hard disk drive or a specific folder and click the San button. If it's on a USB flash drive or SD card, take one more step to connect it to your computer.

Microsoft Word Has Encountered A Problem Mac

Step 2. Scan all lost data.Can't move text box down farther microsoft word mac free.

The software will start immediately scanning all lost data on the selected drive, and you'll see more and more data showing up in the scan results. After the scan, use the quickest way to the wanted Word documents by choosing 'Documents' from the drop-down list in 'Filter'.

Microsoft Word Problem Solving

Step 3. Select Word files and recover.

Microsoft Word Problem Mac Download

You're allowed to preview a Word file if you have Microsoft Word application installed on your computer. Finally, select the desired documents and click 'Recover'.