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Microsoft Word Error Message On Mac

 

Oct 13, 2016 Method 1: Install the latest update for Office for Mac. Open any Office application such as Word, Excel, PowerPoint, or Outlook. On the Help menu, select Check for Updates. A better version of the 'Text Edit' fix below would be to open the word doc in PAGES. If this is a document with tracked changes, PAGES will retain those highlighted changes. You can then EXPORT the document back to a WORD doc and open in Microsoft Word.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you create a hyperlink in an Office document and then select the link, you may receive one of these error messages:

Unable to open <URL>. Cannot locate the Internet server or proxy server.

Unable to open <URL>. Cannot open the specified file.

<URL> = the hyperlink you inserted.

Note

The hyperlink does work if you type it directly in the browser or in the Open box of the Run dialog box (select Start, and then select Run).

Cause

This problem occurs when the following conditions are true:

  • You are using Microsoft Internet Explorer:

    • A proxy server -or-
    • A firewall that does not allow HTTP requests to be placed on your local network

  • Internet Explorer is not your default browser.

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  • The ForceShellExecuteregistry key is not present in the following location or is not set to 1:

    For 32 bit Office Versions installed on 64 bit OperatingSystems

    HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftOffice9.0CommonInternet

    For 32 Bit Office Versions installed on 32 bit Operating Systems or 64 Bit Office Versionsinstalled on 64 bit Operating Systems

    HKEY_LOCAL_MACHINE SoftwareMicrosoftOffice9.0CommonInternet

Workaround

Important

This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, select the following article number to view the article in the Microsoft Knowledge Base:

322756 How to back up and restore the registry in Windows

To have us work around this problem for you, go to the 'Here's an easy fix' section. If you prefer to fix this problem manually, go to the 'Let me fix it myself' section.

Here's an easy fix

To fix this problem automatically, select the Download button. In the File Download dialog box, select Run or Open, and then follow the steps in the easy fix wizard.

  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you're not on the computer that has the problem, save the easy fix solution to a flash drive or a CD, and then run it on the computer that has the problem.

Let me fix it myself

To work around this issue, either add the ForceShellExecute subkey, if it is not present, and set the Value data, or if it is present, set the Valuedata of the ForceShellExecute subkey.

Adding the Internet Subkey to the Registry and Setting the Value Data

  1. Quit any programs that are running.

  2. select Start, and then select Run. Type regedit in the Open box, and then select OK.

  3. In Registry Editor, browse to one of the following subkey (create the keys when they do not exist):

    For a 32 Bit version of Office on 64 bit version of Windows

    HKLMSOFTWAREWow6432NodeMicrosoftOffice9.0CommonInternet

    For a 32 Bit version of Office on 32 bit version of Windows

    HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice9.0CommonInternet

    For a 64 Bit version of Office on 64 bit version of Windows

    HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice9.0CommonInternet

  4. Make sure the Internet subkey is selected. On the Edit menu, point to New, and then select DWORD Value. Add the following registry value:

    Value Name: ForceShellExecute

  5. Double-click ForceShellExecute, and then set the Value data to 1. Select OK.

  6. On the Registry menu, select Exit.

Did this fix the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.

More Information

A hyperlink may not go to a Microsoft Word document or a Microsoft Excel worksheet after you use this workaround.

Office uses the Urlmon.dll file to handle all Internet transitions.

In this case, the Urlmon.dll file sends a request to get a file via http:// through the proxy server. The proxy server sees that the request came from Internet Explorer, based upon the HTTP User Agent field of the http://request. It then gives an error 403, basically saying 'Access Denied.'

The Urlmon.dll file gets this and simply returns the error message mentioned earlier. The error means that the request failed, but it never states why it failed.

The workaround is to simply use a ShellExecute() on the URL. This allows the operating system to start the URL on the default browser. If the default browser is not restricted by the proxy server, the proper page is displayed.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you try to open a presentation in PowerPoint 2002, in PowerPoint 2003, or in PowerPoint 2007, you receive the following error message:

PowerPoint 2002 and PowerPoint 2003

'PowerPoint can't read pathfile_name.ppt.'

PowerPoint 2007

Error message 1

'PowerPoint found unreadable content in Presentation.pptx. Do you want to recover the contects of this presentation? If you trust the source of this presentation, click Yes.'

To determine the unique number that is associated with the message that you receive, press CTRL+SHIFT+I. The following number appears in the lower-right corner of this message:

'400645'

Error message 2

'There was an error accessing C:documents and settingsusernamePresentation.pptx'

To determine the unique number that is associated with the message that you receive, press CTRL+SHIFT+I. The following number appears in the lower-right corner of this message:

Microsoft 10 Error Messages

'400066'

Cause

This problem occurs because the PowerPoint presentation is corrupted or has been damaged.

Resolution

To correct this problem, try to open the PowerPoint presentation in an earlier version of PowerPoint. For example, open the presentation in PowerPoint 2000 or in an earlier version of PowerPoint. If you are successful in opening the presentation, insert the slides from the damaged presentation in a new presentation. To do this, follow these steps:

Microsoft Word Error Message On Mac Download

PowerPoint 2002 and PowerPoint 2003

  1. Start the later version of PowerPoint that gave you the error message that is mentioned in the 'Symptoms' section.
  2. Click Insert, and then click Slides from Files.
  3. In Slide Finder on the Find Presentation tab, click Browse.
  4. Locate and then click the PowerPoint presentation that gave you the error message, click Open, and then click Insert All.

Microsoft Word Macro Error Message

Note If the new file that you just created does not have the design of the damaged presentation, you can apply that design by following the menu path:Format, Slide Design, and then selecting the appropriate design on the Slide Design menu.

PowerPoint 2007 and PowerPoint 2010

Word Macro Error

  1. On the Home tab, in the Slides group, click New Slide, and then click Reuse Slides.
  2. In the Reuse Slides pane, click Open a PowerPoint File.
  3. In the Browse dialog box, locate and then click the presentation file that contains the slide that you want, and then click Open.

More Information

Microsoft Word Error Message On Macbook Pro

In earlier versions of PowerPoint such as PowerPoint 2000 and earlier versions, PowerPoint could not detect all the types of invalid or damaged data in presentations that can be detected by PowerPoint 2007, by PowerPoint 2003 and by PowerPoint 2002. As a result, the earlier versions of PowerPoint open the presentation, and you may experience unexpected behavior from the corruption or damage that is contained in the file.