Microsoft Autoupdate Not Working Mac
If the file doesn't exist, redownload Microsoft AutoUpdate using the link above. Updated Office, but not seeing subscription features If you previously had a one-time purchase of Office on your Mac but now are an Office 365 subscriber and aren't seeing certain subscription features, your copy of Office may still be using the license of your one-time purchase and not your subscription. How to Fix Microsoft Office Auto-update For Mac Not Working – Microsoft office is the well-used software in terms of professionalism.There are several applications that come pre-installed whether the Word, PowerPoint, one-note, etc. Currently, the working version of Microsoft is Office 2019, which is available for both Windows PCs and Macs. Log back in again and hold down the Shift key on the keyboard to disable programs that start up with the Mac. Click the updater program’s icon in the Dock and run the update. When it has finished, restart the Mac. If you do not want to see the AutoUpdate program’s icon anymore, you can remove it from the Dock by dragging it to the Trash. Jan 05, 2016 Microsoft AutoUpdate for Mac 3.4.0 was released on January 5, 2016. This article describes the improvements and fixes that are included in Microsoft AutoUpdate for Mac 3.4.0.
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- Uninstall Microsoft Autoupdate Mac
Apr 16, 2015 Microsoft AutoUpdate for Mac is provided together with Office. It automatically keeps Microsoft software up-to-date. To use AutoUpdate, start a Microsoft Office program, and then click Check for Updates on the Help menu. Provides admins with information about how to set a deadline for updates provided from Microsoft AutoUpdate (MAU) Skip to main content. Which means that they can be set by using enterprise management software for Mac, such as Jamf Pro. Then users see a notification about the upcoming deadline. At that point, users can save their work.
Starting with version 4.13 of Microsoft AutoUpdate (MAU), you can set a deadline for when updates are required to be installed on a user’s device. Version 4.13 was released on July 18, 2019.
Users will receive notifications about the upcoming deadline and can temporarily postpone the updates from being installed. But once the deadline is reached, any applications the user has open will be closed and the updates applied.
Options for setting a deadline
You can set a deadline for any of the following applications:
- An individual application, such as just Word.
- A group of applications, such as Word, Excel, and PowerPoint.
- All Microsoft applications that are updated by MAU. For example, Skype for Business, Remote Desktop, and Microsoft Defender Advanced Threat Protection (ATP).
The default is for the deadline to apply to all applications that receive updates from MAU.
When you specify a deadline, you can configure the deadline in either of these two ways:
- A specific date and time
- A certain number of days after the update is detected
If you use a specific date and time for the deadline, it’s tied to a specific version that you’re updating to. That means for the next set of updates that Microsoft releases, you would need to configure a new date and time for the deadline.
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If you use a certain number of days for the deadline, you can re-use that deadline for future updates that Microsoft releases. The number of days is calculated from when an update is detected by MAU.
You can also configure how many days in advance of the deadline that Automatic Download and Install mode begins. This is optional and the default is 3 days (72 hours) before the deadline.
Preference settings for deadlines
The following are the preference settings for configuring a deadline. These keys are CFPreferences-compatible, which means that they can be set by using enterprise management software for Mac, such as Jamf Pro.
Note
A deadline can be set within the user configuration profile or the management configuration profile. Settings in the management configuration profile take precedence, because those settings are also written to the user configuration profile.
Configure a deadline for a certain number of days after the update is detected
To configure a deadline that is a certain number of days after the update is detected, use the following preference setting.
| Domain | com.microsoft.autoupdate2 |
| Key | UpdateDeadline.DaysBeforeForcedQuit |
| Data Type | Integer |
| Possible values | various (example: 5) |
| Comments | There is no default value. |
For example, if you want to configure a deadline of 5 days after an update for Excel is detected, you can use the following:
If you want to configure a deadline of 4 days for Excel and 7 days for PowerPoint, you can use the following:
Configure a deadline for a specific date and time
To configure a deadline for a specific date and time, use the following preference setting.
| Domain | com.microsoft.autoupdate2 |
| Key | UpdateDeadline.ApplicationsForcedUpdateSchedule |
| Data Type | Dictionary |
| Possible values | various (see examples below) |
| Comments | There is no default value. The date and time value should be specified in UTC format. |
For example, if you want to configure a specific date and time for a deadline for an Excel update, you can use the following:
If you want to configure a specific date and time for a deadline for Word and Outlook, you can use the following:
Configure Automatic Download and Install mode
To configure how many days in advance of the deadline that Automatic Download and Install mode begins, use the following preference setting.
| Domain | com.microsoft.autoupdate2 |
| Key | UpdateDeadline.StartAutomaticUpdates |
| Data Type | Integer |
| Possible values | various (example: 2) |
| Comments | This is an optional setting. The default value is 3. Using this preference setting will enable Automatic Download and Install mode for MAU regardless of the current MAU setting on the device. After the deadline is reached, MAU will revert to the previous setting on the device. |
For example, if you want to configure Automatic Download and Install mode to being 2 days before the deadline, you can use the following.
Deadline notifications for users
After Automatic Download and Install mode is turned on, MAU automatically updates any applications that are closed.
If applications are open and can't be updated, then users see a notification about the upcoming deadline. At that point, users can save their work, close their open applications, and have MAU apply the updates. If users do that, they won't see any more notifications about the deadline for those applications.
If users don't want to apply the updates at that time, they can postpone the updates. If they choose to postpone, they will receive other notifications at a later time reminding them about the deadline. For example, with the first notification, users can choose to be reminded again in a certain number of hours. But users can't postpone the updates beyond the deadline.
When the deadline is an hour away, users get a persistent notification along with a timer that counts down the minutes until the deadline. If the deadline arrives and users haven't saved their work and closed their applications, MAU will forcibly close the applications, without saving the data, and starts to apply the updates.
Turn off a deadline
If you have set a deadline in the management configuration profile, you should turn off the deadline by setting empty values in your management configuration profile, as shown in the following example.
If you just delete the management configuration profile, the deadline isn't actually turned off. That's because the deadline settings still exist in the user configuration profile, because the settings were originally written to the user configuration profile from the management configuration profile.
If you configured a deadline for a specific date and time, once that date and time has passed, MAU deletes those values from the relevant config profiles.
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Additional information about MAU deadlines
- Deadlines can be configured regardless of where MAU is looking for the updates. For example, deadlines work if MAU is getting updates directly from the Office Content Delivery Network (CDN) on the internet of if MAU is getting updates from a MAU caching server within your local network.
- If you have configured the deadline to be a certain number of days after an update is detected, and then MAU detects a new update, the deadline will be reset to apply to the new update.
- If you have specified a deadline for all applications, you can still configure a more specific deadline for one of the applications. For example, you can configure a deadline of 7 days for all applications, and then specify that the deadline for Excel is 4 days.
- Instead of configuring a specific date and time for a deadline for a specific version, you can configure that deadline to be a certain number of days after that specific version is detected by MAU.
- If no values are set for UpdateDeadline.DaysBeforeForcedQuit or UpdateDeadline.StartAutomaticUpdates in the user configuration profile or management configuration profile, macOS automatically generates and inserts empty values for those keys in the user configuration profile. This does not set any deadlines.
Microsoft Autoupdate Not Working Mac Os
-->Applies to:Office for Mac, Office 2019 for Mac, Office 2016 for Mac
Microsoft AutoUpdate (MAU) version 3.18 and later includes the msupdate command-line tool. This can be used to start the update process for Microsoft applications produced for Mac, such as Office. The tool is primarily designed for IT administrators so that they have more precise control over when updates are applied. You can download the latest version of MAU from this link.
Microsoft Autoupdate For Mac Not Working
msupdate works by sending Apple Events to the MAU daemon. On macOS 10.14 Mojave and later, you may see a privacy prompt when running msupdate for the first time. If you are using an enterprise management tool such as Jamf Pro, you should deploy a Privacy Preferences Policy Control (PPPC) payload to pre-approve access. Samples of such a payload can be downloaded from here.
Use the following steps to start using the tool:
- Open the Terminal application
- Enter
cd /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS - Run
./msupdate --help
The following options are displayed:
Examples of how to use msupdate
- Display the current configuration parameters for AutoUpdate:
./msupdate --config - Display the current configuration parameters in machine-readable format:
./msupdate --config --format plist - List all available updates:
./msupdate --list - Download and install all available updates:
./msupdate --install - Download and install the latest updates for Word, Excel, and PowerPoint:
./msupdate --install --apps MSWD2019 XCEL2019 PPT32019 - Download and install a version-specific update for Outlook:
./msupdate --install --apps OPIM2019 --version 16.17.180090901
Application identifiers
The following table lists the applications for Mac supported by AutoUpdate. The identifier is used when specifying the --apps parameter. When specifying multiple applications on the command-line, separate identifiers with a space.
| Application | Latest version1 | 2016 version2 |
|---|---|---|
| Word | MSWD2019 | MSWD15 |
| Excel | XCEL2019 | XCEL15 |
| PowerPoint | PPT32019 | PPT315 |
| Outlook | OPIM2019 | OPIM15 |
| OneNote | ONMC2019 | ONMC15 |
| MAU | MSau04 | MSau04 |
| OneDrive | ONDR18 | |
| Teams | TEAM01 | |
| Skype for Business | MSFB16 | |
| Remote Desktop | MSRD10 | |
| Intune Company Portal | IMCP01 | |
| Defender ATP | WDAV00 | |
| Edge Canary | EDCN01 | |
| Edge Dev | EDDV01 | |
| Edge Beta | EDBT01 | |
| Edge Stable | EDGE01 |
1 These identifiers are used for Office 2019 for Mac, either a retail or a volume licensed version, and for Office for Mac (from an Office 365 plan) running on macOS version 10.12 (Sierra) or higher.
2 These identifiers are used for Office 2016 for Mac, either a retail or a volume licensed version, and for Office for Mac (from an Office 365 plan) running on macOS version 10.11 (El Capitan) or earlier.
Note
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- If an update is pending for MAU itself, that update must be applied before any applications can be updated.
- Identifiers are not case-sensitive when run interactively from the command-line, but use the character casing from the table above when running from a management tool such as Jamf Pro.
Related topics
Uninstall Microsoft Autoupdate Mac
- Update history and release notes for Office for Mac